Job Description

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our Team provides Federal Government O&M support of contracted operations.

AT&T has an opening for a Project Manager, Senior Specialist to support the Federal Government in providing O&M / PM support of contracted operations.

Job responsibilities include but may not be limited to:

• Project manage and coordinate the installation of Government contract voice/data/toll free and switched voice services to include associated equipment
• Provide 24X7 Telecommunication Service Priority (TSP) and escalation support of circuit orders, long distance account issues, call blocks and any maintenance related requests. 
• Ensure that AT&T provided terminating equipment necessary for all services will interface properly with customers equipment. Perform shipping and receiving / inventory on required equipment. General equipment is estimated at approximately 35 pounds, other devices may weigh more.
• Responsible for implementation of services from conception, ordering, installation coordination, billing and any subsequent maintenance and/or trouble sectionalization.
• Coordinate service orders with outside agencies such as the Local Exchange Companies (LEC), equipment providers and other external customers in order to meet critical dates and insure that services are provided in a timely matter.
• Expertise in SOTS, TIRKS, POCITS, SSIRS, DOCUMENT VIEWER, RDS and Government account operations preferred.
• Provide order data to support detailed databases of circuit and facility records (clli codes, exchange company provider circuit ids, protocols, etc..) necessary to track current and historical service provided to our customer.
• Provide team leadership support to other members of the team.
• Out of hours support is a requirement, occasional travel may be required, or other duties as assigned.
• This is a full time on-site position located at a Government Customer facility in Bluemont, VA.
• Employee must be willing and able to obtain a government issued Top Secret Security Clearance. Holding a current TS is a plus.

Required Clearance:

Must be able to initially obtain Public Trust and follow-on TS (#clearable)

Our Project Manager, Senior Specialist's earn between $79,300 - $130,800. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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