Job Description
Job description:
The idea candidate would be a junior in College/University with a focus on Information Technology. While in the internship program you will work part time and be able to complete an 18-month internship program before graduating. You will be providing value added resources and services to the organization, which will enable you to grow within your skillset and concentrated coursework.
Job Duties:
· Answer helpdesk phone calls, troubleshoot issues and document support tickets
· Imaging of new computers, configuration of Bitlocker, MFA and InTune
· Securely erasing storage media as part of decommissioning of hardware
· Review non-compliant devices and follow up with end users to bring back into compliance
· Follow procedures and explain company policy to end users
Requirements:
· Active college student with two years of school coursework in information technology or related technology disciplines
· Attending a school in the Chicagoland area and willing to make an 18-month commitment
· Willingness to learn and be a self-starter
· Focus on customer service and attention to detail
· Non-disclosure agreement
Position Qualifications & Required Skills:
· Must be able to communicates effectively with all co-workers and various internal entities
· Must be a team player and able to work with other departments
· Excellent oral and written communication skills
Job Type: Internship
Work Location: In person
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