Job Description

Job Description

Job Description

Primary Duties:

Housing Case Manager will work with LGBTQ+ clients in the Lion House Program to support them in eliminating barriers, acquiring necessary documentation and providing accountability for goals set by clients/residents. Housing Case Manager will attend all necessary meetings and complete the required documentation for services provided.

Responsibilities and Duties:

• Provide housing case management services to all residents of the Lion House Program, using the strengths-based case management approach.

• Maintain documentation of all services provided.

• Work with interdisciplinary teams, when necessary, to provide the best services possible to Residents.

• Connect Residents with supportive services and resources, providing a warm hand-off when possible.

• Interact with Residents, Clients and other professionals in a respectful and professional manner.

• Maintain appropriate boundaries with Residents and Clients.

• Meet with clients at least weekly, phone/text/email in between meetings.

• Attend all required meetings.

• Work collaboratively with Our Spot KC and Lion House staff to provide Clients, Residents and community members with the best possible services and programs.

• Complete necessary paperwork and documentation accurately and in a timely manner.

• Other duties as assigned

Qualifications:

• Must be fully vaccinated against COVID-19 by the first day of employment.

• High School Diploma or equivalent.

• Experience with operating systems (Windows or MacOS), Office suites (MS or G Suite), Presentation software (PowerPoint or similar), Social Media (Twitter, Facebook, Instagram, Etc.) and other case management software as needed.

• Be driven, self starter, accountable, organized, and compassionate.

• Ideal candidates will have experience in working with LGBTQ+ populations, have worked previously in social services and/or housing sectors.

• Ability to provide direct services to clients, de-escalation, and conflict resolution skills.

• Must have a valid driver's license and reliable access to transportation.

• Ability to work with a variety of personalities.

Benefits:

• Dental insurance

• Employee assistance program

• Health insurance

• Life insurance

• Paid time off

• Professional development assistance

• Vision insurance

Schedule:

• 8 hour shift

• Day shift

License/Certification:

• Driver's License (Required)

Work Location: In person

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