Job Description

Position Summary

The primary responsibilities of the Cashier position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations.

Major Responsibilities

The major responsibilities for this position include:

• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Tactfully and pleasantly deal with customers
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Perform other tasks as assigned from time to time by store management
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers

Minimum Requirements

The minimum requirements for this position include the following:

• Education/Training: High School degree, some college preferred
• Experience in a retail environment either in cashier, sales, or back office
• A commitment to service, excellence and customer satisfaction
• Skills/Knowledge: Ability to process information and/or merchandise through register system
• Ability to communicate with associates and customers
• Solid team player with excellent interpersonal skills with a strong willingness to learn
• Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus
• Exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

• The minimum physical requirements for this position include:
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

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