Job Description

Job Description

Job Description

Department: Marketing
Supervisor: Box Office Manager
Employment Type: Part-time, Non-Exempt
Compensation: $18 per hour; 10 hours per week 

Job Duties & Responsibilities

 

Box Office Duties

• Assist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets.
• Regularly monitor Box Office email inbox, voicemail, and respond to inquiries.
• Assist in responding to safety concerns and emergency situations, as necessary.
• Promote Rosen House visitation with tour groups.
• Coordinate with docents to efficiently facilitate tour schedule.
• Assist the Box Office Manager in various administrative and operational projects.
• Greet and assist guests, provide directions, answer questions, give general historical information, direct guests to restrooms as needed.

This position is 9am-2pm Fridays & Saturdays. During the summer months, there is an opportunity to work additional hours, if desired. 

Required Skills and Qualifications

Experience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office, retail, events or customer service-related position is a plus. Arts/music background is a plus but not required.

Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired.

Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities.

Working Conditions: Authorization to work in the U.S. is required.

 

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Job Tags

Hourly pay, Summer work, Work at office, 10 hours per week,

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